Appointments

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Please complete an online contact form for all medical and admin requests.

Urgent appointments

To request an urgent appointment for today (Monday to Friday):

  • Phone us on 0116 286 6088 , Monday to Friday from 8am to 6.30pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with.

This information will help choose the most suitable health professional to help you.

Routine Appointments

To make a request for an appointment (Monday to Friday) you can:

  • Use our online contact form, Monday to Friday 8am – 6:30pm.
  • Phone us on 0116 286 6088 , Monday to Friday from 8am to 6.30pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

We direct these requests to a suitable service. Please note, this may not be the GP Surgery. We offer the following services:

  • Local Clinical Pharmacist
  • Physiotherapist
  • Social Prescribers
  • Health and Wellbeing Coaches

Your appointment

How ever you choose to contact us, we may offer you a consultation:

  • by phone
  • face to face at the surgery

Appointments by phone can be more flexible and often means you may be able to get help sooner.

Late Arrivals

You will need to re-arrange your appointment if you are 10+ minutes late.

Cancellations

To cancel your appointment:

  • use your NHS account (through the NHS website or NHS App)
  • using the GP online system – Airmid
  • phone us on 0116 286 6088, Monday to Friday from 8am to 6.30pm

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

If you need help with your appointment

Please tell us:

  • if there’s a specific doctor, nurse or other health professional you would prefer to respond
  • if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
  • if you need an interpreter
  • if you have any other access or communication needs

Chaperones

All patients can have a chaperone present for any consultation. Please speak to the clinician at the time of your appointment.

Appointments